Scheduling Coordinator - Bilingual

Transit Secours Region Montreal/Shelter Movers Montreal Region

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About Shelter Movers:
Shelter Movers provides moving and storage services at no cost to women and children fleeing abuse. We are the only organization of our kind in Canada, and our volunteers are no less exceptional. Every year, in collaboration with community partners, our volunteer teams contribute over 15,000 hours to support people transitioning to lives free of violence and abuse. Our Montreal chapter will launch shortly. We are growing and looking to add caring and compassionate people to our volunteer team.

Tâches


Scheduling Coordinators recruit volunteers to join move teams, working from Shelter Movers' database of active volunteers to create, send, and respond to e-mails. They are the ‘voice' of Shelter Movers in our volunteers' inboxes, sharing opportunities to help with positivity, encouragement, a sense of purpose, and the joy of our work.

Responsibilities:

? Create ‘Call to Action' (e-mail) content to send to volunteers
? Monitor e-mail inbox and respond to volunteers who reply to Calls To Action
? Update the Mover Availability Calendar with volunteers' availability
? Send and respond to emails regarding scheduling updates
? Following-up with volunteers' communications with strong consistency and timeliness
? Work with Move Coordination Manager and other Scheduling Coordinators
? Have regular check-ins with Shelter Movers staff


Time Commitment:

Approximately 6-8 hours a week. Please note: the work of scheduling doesn't mean you are tied to your computer or working continuously all day'; it involves being available to check emails and respond to messages during your chosen work hours. Based on your availability, you will be assigned specific days for which you will be responsible to perform the Scheduling Coordinator role duties.

This is a work-from-home position, with occasional meetings (in-person and/or conference calls.) A 3 to 6-month commitment is strongly preferred.


Essential Skills & Knowledge:

? Access to e-mail
? Strong written communication skills; able to write in a positive, professional ‘voice' (training will be provided.)
? A positive, ‘can-do' attitude
? Reliable work habits
? Attention to detail, strong organizational skills, with consistent follow-up
? Ability to work independently and as part of a team
? Ability to remain calm in stressful situations
? High maturity level and good judgement
? Patience, empathy, and active listening skills
? Enjoys problem solving
? Awareness of appropriate boundaries, compassion fatigue, and self-care
? Additional languages spoken is an asset
? Able to maintain confidentiality and work from a trauma-informed lens (training will be provided)


Transit Secours Region Montreal/Shelter Movers Montreal Region

Volunteer.mtl@sheltermovers.com

Nous sommes un organisme à but non lucratif canadien qui fournit des services de déménagement et d'entreposage gratuits aux femmes et aux enfants victimes de violence. Nous collaborons avec des organismes communautaires et des entreprises locales pour aider les familles à transitionner vers une vie exempte de violence.

Avec le soutien de

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